General Terms and Conditions of Sale, Delivery and Payment


  1. Except for special conditions, listed on the front of the invoice or the purchase order and signed in agreement by the customer, the terms and conditions listed below are applicable only and without prejudice to any other.

  2. The specifications and price offers are based on the current values of wages, materials and services. If between the signing of the contract and the execution of the order unforeseeable increases have occurred, the seller is entitled to price adjustments without calculation of an additional profit. The customer has the right to cancel the agreement within eight (8) days after being informed of this price change.

  3. Complaints regarding compliance or visible defects regarding delivery must be sent to the seller in writing within eight (8) working days after delivery - or within the period specified in the sales agreement in case of a longer period - and certainly before the use or resale of the goods.

  4. Complaints concerning the invoice must be made in writing within eight (8) days after the invoice date. It is requested that the complaint indicates the date and number of the invoice.

  5. Our invoices are due for payment within thirty (30) days from the date of the invoice. In the absence of payment on the due date, the supplier may, on a legal basis and without notice of default, claim interest compensation as stipulated in the Belgian Act of 2002-aug-02 on combating the payment delay in trade transactions - along with a minimum interest rate of 10% - on all expired but not yet paid amounts, as well as immediate payment of all other bills or bills of exchange, whether expired or not, and the supplier may terminate the sales agreement for the deliveries or works not yet performed without any formality and subject to any subsequent claim from the supplier for a compensation. If an invoice has not been paid within eight (8) days after notice of default, sent in a letter via postal service, its amount will be increased by 10% with a minimum of € 100,00 in damages for additional charges and costs of the supplier.

  6. The seller shall retain ownership of all the goods delivered until the customer has made full payment of everything it owes to the seller for goods delivered or to be delivered to it by the seller under an agreement, or for failure to fulfill such an agreement.

  7. In case of dispute, only the courts of the district Hasselt are authorized to settle the dispute.

  8. The agreement can be terminated by both parties without any compensation in case of failure of execution as a result of force majeure, strike, lockout, strike of the other party, etc.

  9. We also reserve the right to consider the agreement to be terminated by law and without prior notice in the event of bankruptcy or apparent inability of the customer to fulfill payment.

  10. Expenses associated with unpaid bills or cheques as well as other collection costs are not included in the flat-rate compensation or indemnity and are separately charged to the buyer.

  11. Unless otherwise specified in the project-specific agreements, the following payment terms are applicable. If the seller commits to providing services or performances, one third must be paid upon signing the purchase order and the balance paid upon acceptance or completion of the agreement.

  12. In case of non-payment, the seller reserves the right to stop further deliveries, activities and services.

  13. In case of non-payment, the seller reserves the right to consider the agreement to be terminated for the entire or unaccomplished part of the works, as resolved by law and without prior notice.

  14. If applicable, the goods are shipped at the risk of the seller, unless in the case of intentional or gross negligence on account of the carrier. The transport costs, unless otherwise specified, are to be paid by the buyer.